Major internet service outage hits Los Alamos for several days

LOS ALAMOS, Calif. – Verizon Wireless, AT&T, and Frontier Communications internet customers in Los Alamos are experiencing little to no phone and internet service in the area since Tuesday.

A resident said many customers have experienced the outages since Tuesday.

Some businesses in the area said they have been affected by it as well.

According to Frontier Communications, the outage was caused by the vault fire in Orcutt on Tuesday afternoon.

The Frontier spokeswoman said the vault fire impacted cell service for AT&T and residential customers. Currently, Frontier said that their copper network is still in restoration mode, the copper lines were affected so a number of customers are still without service. Frontier crews are still in the restoration process for their copper-based communications in the local area of Orcutt.

The Verizon cellphone outage was not mentioned by the Frontier spokesperson in relation to the vault fire but it is still under investigation.