How PayPal is using AI to combat fraud, and make it easier to pay

Published August 28, 2023 5:00 am

By KEN SWEET
AP Business Writer

NEW YORK (AP) — Artificial intelligence has been the buzzword of 2023 ever since ChatGPT made its public debut earlier this year, with businesses, schools, universities and even non-profits looking for ways to integrate AI in their operations. John Kim, chief product officer for PayPal, spoke with The Associated Press about how the company is using the early proliferation of artificial intelligence technologies in its business, as well as PayPal’s future in payments when there’s so much competition. Kim say PayPal plans on launching three new products with ties to AI in the next 120 days.

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